Perform verification and audit checks on HR benefits claims (e.g., medical and dental), including regular expense reviews. Liaise with external vendors to manage and resolve eCS card account issues.

• Support payroll operations, including preparation of monthly salaries and bonus payments, payroll accounting, billing and invoicing, annual tax filings, and maintenance of payroll records.
• Manage payroll-related billing matters with external organisations.
• Handle complex payroll and claims queries from employees, line managers, auditors, and stakeholders, and prepare reports for management and audit purposes.
• Contribute to digitalisation and automation initiatives to enhance operational efficiency, effectiveness, and governance.
• Support the team in new or evolving workstreams as required.
• Develop and maintain standard operating procedures (SOPs) for processes within the assigned portfolio.
• Ensure timely and accurate update...