Summary:

Under general supervision and in accordance with established policies and procedures, the Systems Analyst position plays a critical role in supporting the Firm’s user and technology infrastructure. This position involves extensive interaction with attorneys and support staff while maintaining strict confidentiality of personnel and Firm matters. The ideal candidate must demonstrate strong problem-solving skills, the ability to diagnose, resolve or escalate application, hardware and workflow issues, use soft skills with users and collaborate with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems.



Shift: Monday - Friday 12:00 a.m. - 8:00 a.m.

Essential Duties and Responsibilities:

Serve as initial point of contact for telephone and email inquiries regarding the Firm’s software, hardware, and remote technologies directed to the Information Technology department

Maint...