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SYSTEM ENGINEER

Company

BEUMER GROUP SINGAPORE PTE. LTD.

Location

singapore, Singapore

Type

Full-time

  • Facilitate all software modifications and upgrades as part of the software maintenance to upkeep smooth operations of the High Level Control (HLC) system.
  • Prepare and review SUCOs / SARs (Access request approval) before obtaining approval from customer.
  • Deliver service and support to the O&M Team when requested.
  • Attend to and manage all software or hardware HLC related errors.
  • Work closely with System Administrator to resolve software and hardware HLC related issues.
  • Diagnose and resolve technical hardware and software HLC issues involving BHS Application, network connectivity and more.
  • Gather information and determine the issue by evaluating, analyzing and isolating the details/symptoms.
  • Follow standard processes and procedures.
  • Identify and escalate priority issues.
  • Redirect problems to appropriate resource.
  • Reviews all system occurrences to prevent recurrence.
  • Coordinate and fo...

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