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System Engineer (L2,L3)

Company

Davidson

Location

Heidelberg, Australia

Type

Full-time

About the Company

Our client is a leading Managed Service Provider.

About the Role

We are seeking an experienced Systems Engineer to support and enhance the modern workplace and infrastructure environment. This is a hands-on role suited to someone who enjoys a mix of BAU support and project delivery.

Key Responsibilities:

  • Manage patching and firmware updates across the environment using Intune and WSUS (servers)
  • Provide endpoint management via Microsoft Intune, primarily across Windows devices (approx. 80%) with some Mac support (approx. 20%)
  • Administer and support Microsoft 365 services, including:
    • Teams
    • Exchange Online
    • SharePoint
  • Deliver Level 2 / Level 3 support to the Service Desk team
  • Maintain and update operational and technical documentation
  • C...

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