Type of Hire: Experienced (relevant combo of work and education)
Position Type: Full time

About the Role

As a SWIFT Technical Consultant, you will collaborate with international clients to deliver exceptional customer support, especially when advanced troubleshooting is needed. You’ll work closely with the Operations team to help maintain and enhance SWIFT’s high-performance platforms. Additionally, your responsibilities include participating in a monthly on-call rotation and handling complex customer onboarding projects.

About the Team

• The team supports hundreds of customers using the service, with excellence
• The team operates critical infrastructure running 24/7 over multiple sites
• Engineer lead software provides SWIFT applications expertise both internally & externally

What You Will Be Doing

• Level 3 customer support and monthly on-call rota
• As Engineer lead software, you...