About the role

We are seeking a knowledgeable and detail-oriented Supported Exempt Accommodation & Appeals Officer to join our Revenues and Benefits Service within the Finance & Performance Directorate.

In this key role, you will be responsible for determining Housing Benefit appeals, assessing Supported Exempt Accommodation provision, and ensuring compliance with current legislation, Council policy, and defined timeframes. You will play an important part in maximising subsidy whilst maintaining fair and consistent decision-making for residents, providers, and stakeholders.

This is an excellent opportunity for someone with strong technical expertise and a commitment to delivering high-quality, customer-focused services.

What will you be doing?