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Support Technician (Temporary Approx. 6 months)

Company

City of Cambridge Ontario

Location

Cambridge, Canada

Type

Full-time

People, Place, Prosperity


Working within our Strategic Plan, Cambridge Connected, and committing to our values of Integrity, Respect, Inclusiveness and Service, the successful candidate will work together to help the City of Cambridge achieve our vision: A place for people to prosper – alive with opportunity. 

Job Profile


There is a temporary opening for a Support Technician within the Corporate Services, Technology Services. Reporting to the Client Service Supervisor, the following duties will apply:

What you will be doing

  • Responds to ITSM incidents and service requests

  • References & maintains ITSM knowledge

  • Software and hardware problem diagnosis and resolution

  • AV support

  • End user device support, imaging, building and upgrading

  • Answer client phone calls and requests

  • Implementation and installation of AV, computing hardware,...
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