Join a fast-paced, customer-focused team where you’ll be the go-to resource for helping clients solve problems and get the most out of their technology.
What You’ll Do:
+ Handle 18–20 client calls per day, resolving questions and troubleshooting issues
+ Guide clients through system features and provide basic training
+ Deliver clear, professional communication via phone and writing
+ Manage cases efficiently while meeting performance metrics
What You Bring:
+ Strong customer service experience (call center preferred)
+ Excellent communication and problem-solving skills
+ Comfort in a metrics-driven, structured environment
+ Technical aptitude and ability to learn new systems quickly
+ Strong organization, multitasking, and time management skills
Nice to Have:
+ Experience in payroll, benefits, or consulting environments
+ Bilingual Spanish
+ Bachelor’s degre...