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Support Officer

Company

Hertfordshire County Council

Location

Stevenage, United Kingdom

Type

CONTRACTOR

Support Officer
Work Type: 3 months | Full time - onsite
Location: Stevenage, SG1 2FQ
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About the Role

We're looking for an organised and proactive Support Officer to join in a key administrative role that helps keep services running smoothly behind the scenes.

This is a fantastic opportunity for someone who enjoys variety, takes pride in their work, and thrives in a busy office environment. You'll play an important part in supporting day‑to‑day operations, providing excellent customer service, and ensuring information is accurate, timely, and handled with care.

Responsibilities

  • Upload and maintain Education Health and Care Plans (EHCPs) within the Resource Allocation System database through a web-based portal.
  • Accurately record results, track updates, and maintain supporting databases for moderation and review processes.
  • Identify, flag, and escalate data outliers, discrepancies, or uncertainti...
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