Summary The Supervisory Veterans Service Representative (SVSR) serves in the Veterans Service Center (VSC), at the selected Regional Office (RO) location. The incumbent leads an assigned team within the Veterans Service Center (VSC) division through a staff of personnel responsible for providing information, advice and assistance on all types of Veterans benefits claims administered by the VSC to Veterans and their dependents and for providing outreach services to various stakeholders. Responsibilities Specific duties include: Directs, plans, and assigns work priorities for subordinates, demonstrates expertise in all phases of claims processing, and has final technical authority over the final work product. Advises the division manager or assistant division manager on the daily operation of assigned team(s) (e.g. performance and workload management), in order to achieve goals and objectives of VA benefits programs as they relate the division. Liaises with other government and non-gover...