Summary As Beneficiary Travel (BT) Program Supervisor in the Central Business Office (CBO) for the Central Arkansas Veterans Healthcare System, this position supervises and directs the day-to-day Beneficiary Travel (BT) Program activities, including patient transport, Special Mode Travel (SMT), mileage reimbursement claims, transportation contracts, 911 ambulance claims, inter-facility transfers, and common carrier transportation. Responsibilities Major duties include, but not limited to: Assuring staff makes the appropriate eligibility determinations for transportation and beneficiary travel reimbursements for healthcare visits which requires an extensive knowledge of VA laws, directives, guidelines, policies, and procedures. Collaborates with others for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation and ongoing operational flow of the Beneficiary Travel Program (BT). Plan, di...