Summary This position is in Mental Health & Behavioral Medicine at VA Central Texas Health Care System (CTXVHCS), Temple, Texas. This is above full performance level. The incumbent will be assigned Temple as primary duty station. The Supervisory Medical Support Assistant (MSA) is a highly, specialized position and performs multiple duties. Responsibilities VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs Total Rewards of a Allied Health Professional Duties Include but not limited to: - Approves and certifies timecards and manages overtime and tours of duty - Assigns and evaluates work to subordinate staff (consults, notifications, authorizations, uploads, etc.) - Evaluates and manages customer service and the telephone, secure messaging, and other communication systems within MHBM. - Resolves workplace issues and maintains efficient workflow - Oversees staff orientation and on-the-job training and development of SOPs - Performs all HR/personnel actions...