Job Summary Deliver expert skin care and nail services while leading a team to ensure excellent client experiences. Evaluates skin conditions, recommend treatments and products, manage customer relations, and support staff consultations to drive service quality and client satisfaction.
Responsibilities - Deliver high-quality skin care services tailored to individual client needs
- Evaluate customers’ skin conditions to advise on appropriate skin care treatments and products
- Recommend suitable services and products to enhance client outcomes and satisfaction
- Provide follow‑up services and assist staff with client consultations to ensure consistent service delivery
- Lead and motivate a team to achieve operational and service excellence
- Resolve customer complaints promptly to maintain positive client relationships
- Manage customer enquiries and schedule appointments efficiently
- Provide diverse...