Call Centre Industry • IT & Internet • Wholesale & Retail Trade • Employees

OneCart – Waterfall – Fixed Term – Full Time

Non EE/AA

Introduction: To effectively coach and lead their team in achieving the agreed goals by developing each individual's necessary skills to achieve the required results. To ensure the on-time delivery of all customer orders placed and submission of weekly reports.

Duties & Responsibilities

• Team Management and Reporting – To lead and supervise a team and ensure flawless service delivery to our customers daily
• Spot check: Uniform (Shopper and Drivers)
• Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset.
• Support the team on special projects for continued operating efficiency and growth.
• Provide an operational perspective on logistics to ensure best practices and protocols.

OneCar...