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Supervisor - Gaming Marketing Services

Company

Wynn Al Marjan Island

Location

dubai, United-Arab-Emirates

Type

Full-time

Regulatory & Compliance Oversight
  • Ensure all gaming marketing activities comply with UAE gaming laws, GCGRA regulations, licensing conditions, and internal controls.
  • Enforce Responsible Gaming principles across all marketing and player engagement activities.
  • Ensure promotions, incentives, and player benefits operate strictly within approved regulatory frameworks.
  • Support compliance audits, investigations, and regulator inquiries related to marketing services.
  • Escalate regulatory risks, player behaviour concerns, or control breaches immediately.
Marketing Services & Player Engagement
  • Supervise day‑to‑day gaming marketing services and host support activities.
  • Ensure player interactions by the gaming telemarketing team follow approved scripts, eligibility rules, and access controls.
  • Monitor service delivery for VIP and premium players under enhanced AML/KYC and risk protocols.
  • Ensure no...

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