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Supervisor, Central Intake Nights

Company

Oceans Healthcare

Location

Lafayette, United States

Type

Full-time

Description

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The Supervisor, Central Intake oversees the daily operations of the Central Intake team, ensuring the delivery of high-quality clinical decision-making and adherence to established processes and procedures. This role is responsible for training new staff, managing workflow efficiency, monitoring compliance with regulations and company policies, and supporting continuous process improvement efforts. Each Central Intake Supervisor will have primary responsibilities in either handling Placements (Referrals) and/or Scheduling, with additional duties outlined in the respective addendums.

Essential Functions:

  • Ensure timely and appropriate clinical determinations through daily screening and assessments.
  • Conduct quality audits and ensure proper closure of encounters in documentation systems (WellSky, Teams, Concord).
  • Oversee referral communication cycles, ensuring effective and timely...
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