Please note that this is a Freelancer role.

Responsibilities

Pre-sales consultation

You will support our sales team during pre-sales to understand the customer needs and work out a plan to implement our services and solutions to help mitigate their problems.

• Uncover business problems
• Acquire and examine customer needs and requirements
• Develop an initial view of the solution
• Prepare software presentation and demonstration that specifically address the customer problems
• Define detailed project implementation plans

Software implementation

You play a critical role in ensuring the implementation project is rolled out according to plan.

• Business analysis and mapping
• System installation and configuration
• Data migration
• End-user onboarding and training
• User acceptance testing

Post-implementation su...