Overview




The Subway Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Oversees the training of the staff. Exceptional customer service is a major component of this position.


Responsibilities


+ Models good customer service and acts as a positive role model for excellent customer service practices.

+ Trains and empowers employees to provide excellent customer service.

+ Resolves customer complaints in a courteous, businesslike and timely manner.

+ Provides DM or Store Manager with current and future hiring needs.

+ Uses recruitment techniques to attract potential new employees.

+ Utilizes all tools for selection process when hiring for the store.

+ Ensures new employees are properly trained on all...