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Student Service Associate

Company

Dyslexia Association of Singapore (DAS)

Location

singapore, Singapore

Type

Full-time

DAS Student Service Associates play a critical function as they are the main interface with our parents. The Virtual Administration team manages the customer service, facilities management and the management of the learning centres virtually.


Job Description

  • Virtual assistance – to provide administrative support to clients while working remotely
  • Safety & physical maintenance of learning centres
  • Time-table planning, student placement matters, class transfers and student withdrawals data
  • Reporting of student statistics to management
  • Maintenance of student data in system
  • Processing and submission of allowance and timesheet
  • Facilitation of yearly audit
  • Assisting parents with bursary application and submission
  • Bursary reporting for all DAS programmes & services
  • Prompt billings, collections and reporting of outstanding fees for all learning centres
  • Supporting lec...

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