Synthesia is the world’s leading AI video platform for business, enabling organizations to create and share high‑quality videos. With teams across Europe and the US, we are a fast‑growing startup now hiring a Strategic Customer Success Manager to support French accounts in Europe.

The role

• Reporting to the AVP of Customer Success and focusing on French accounts in Europe – you are energetic, driven, and care deeply about the success of our customers.
• As a Strategic Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users.
• You will help educate clients on a totally new way to create video content and work closely with sales to create a cohesive onboarding experience for new users.
• You are capable of engaging in business‑level and technical conversations at multiple levels of the organization, including the C‑suite.
• Ideal for someone loo...