Strategic Accounts Associate


Your main responsibilities

This position follows Pacific Time Zone business hours (10:00 AM–7:00 PM ET) and may be based in any Schindler office across the United States.
The primary function of this position is to review, update, and process Work Order requests submitted by customers utilizing Third Party Work Order Management Systems. This role ensures accurate data entry, timely updates, and seamless coordination between internal teams and external customer platforms to maintain service accuracy and operational efficiency.

ESSENTIAL FUNCTIONS:

• Process a fast paced, high volume of emailed Work Order requests submitted by customers utilizing Third Party Work Order Management Systems, ensuring accurate updates and timely workflow execution.
• Provide courteous, friendly, and efficient customer service via telephone, email, and Work Order communications to both external and internal customers, ensu...