Lead customer success initiatives at INNERGY by becoming their Strategic Account Manager. Your expertise in relationship management will foster growth and enhance product utilization—all from a remote-friendly environment.
In this position, the Strategic Account Manager focuses on optimizing customer relationships while growing a portfolio of existing accounts. You’ll collaborate with internal teams to align INNERGY’s solutions to client needs, further positioning the company as a trusted partner. Your role will involve strategic planning for customer accounts, management of renewals, and insightful reporting to enhance retention efforts.
Key Responsibilities:
• Oversee a portfolio of customer accounts and foster growth
• Identify upselling and additional service enhancement opportunities
• Create tailored strategic account plans for clients
• Execute contract management and renewal processes
• Collaborate with Customer Success Managers to bolster client engagement...