Job Summary

The Store Manager is responsible for overseeing the daily operations of the telecom franchise store, driving sales performance, managing and motivating the sales team, ensuring excellent customer service, and maintaining compliance with company policies and telecom regulations. The role focuses on achieving business targets, optimizing store operations, and enhancing the overall customer experience.

Job Responsibilities

• Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers.
• Provide detailed information about plan features, benefits, and pricing to potential clients.
• Identify opportunities to enhance revenue through upselling and cross‑selling of products or services.
• Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally.
• Meet quality Key Performance Indicators (KPIs) related to customer...