Location: Cupertino, CA (Hybrid)

 

Introduction

Imagine what you could do here! The people here at Client don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Client, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Required Skills & Qualifications

• 3 to 5 years of professional experience in qualitative research, customer experience (CX), text analytics, or a related field.


• Strong proficiency in comment coding methodologies, thematic analysis, and sentiment analysis.


• Hands-on experience with text analytics platforms (e.g., Medallia, Qualtrics Text iQ, Clarabridge) or qualitative data ...