Basic Information

Country: Mexico

State: Campeche

Date Published: 21-Mar-2025

Job ID: 44261

Travel: You may occasionally be required to travel for business

CareerArc Code CA-OG, LI-OG1, Hybrid: #LI-Hybrid

At BMC trust is not just a word - it's a way of life!

BMC is looking for an innovative customer champion to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent.

• Provide customer technical support for BMC AMI Cloud suite of products
• Communicate with customers and R&D to troubleshoot issues, isolate root cause, and deliver solutions or implement workarounds
• Manage support requests and customer expectations throughout the support process to ensure customer success and satisfaction
• Document all relevant details from the initial report of an issue, through troubleshoo...