Job Description

We are seeking a highly skilled software engineer to join our growing core Data and Analytics team.

Zendesk’s AI native data and analytics platform is built on top of proprietary memory graphs learned from analysts’ own interactions, supporting agentic and narrative driven insight discovery. Our team’s mission is to deliver a trusted and explainable analytics platform that is critical for customers to grow their businesses.

The data and analytics core engineering team focuses on developing analytics capabilities on top of Zendesk’s customer data. We regularly evaluate existing and potential new datasets and are continually curious about how we can enhance our platform’s analytics and measurement functions.

In this role, you will embrace, extend, and maintain our codebase using excellent engineering practice...