We are looking for a Staff Software Engineer to join our AI Copilot organization. AI Copilot is a multi‑million ARR product that puts AI directly into the hands of customer service agents and administrators. You will be a technical leader across teams, driving the architecture and delivery of AI‑powered product features at Zendesk scale. We ship to learn: our philosophy is to deliver early, deliver often, and iterate based on real‑world customer feedback. We’re looking for engineers who lead by example in turning ambiguity into shipped product.
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