_External Qualifications_

+ BA/BS degree required

+ U.S. customer relationship management experience, preferred
+ Intermediate analytical, problem solving, critical thinking and proactive investigative skills
+ Strong communication skills (verbal & written)
+ Ability to follow SOPs and pays attention to details
+ Intermediate Excel and Outlook skills

+ Basic SQL knowledge - ability to run and modify queries
+ Ability to process data entry work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.)
+ Ability to work in a collaborative environment and train and coach others
+ Ability to handle a fast-paced transactional environment
+ 3+ years experience in related field

_Internal Qualifications_

+ BA/BS degree preferred
+ Achieved a minimum of Meet/ 3.0 on the last performance rating
+ No PIPs; No DAs or ongoing prescriptive period
+ Basic SQL knowledge - ability to run and modify queries
+ ...