Description
​​​The Workforce Management Sr. Program Manager is responsible for defining and delivering strategic objectives and projects that span across the Forecasting, Staffing, and Scheduling verticals within WWGS Workforce Management. In addition to driving cross-program initiatives, this role will help shape and refine our store leadership structure vision across retail formats, ensuring our organizational models support long-term operational excellence. This role operates with significant ambiguity to identify, shape, and drive midterm projects and milestones that advance our overarching WWGS labor strategy. You will work across Finance, Process, Field, Store Development Growth and HR teams to define and improve leadership structures, refine business architecture across multiple retail concepts, and leverage data and AI to develop models that allow us to consider and evaluate different workforce scenarios. This role requires strong cross-functional partnership with domain Sin...