Description
The Americas DSP organization partners with entrepreneurial individuals who manage their own delivery businesses (DSPs) across the US, Canada, Brazil, and Mexico. Together, we build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar raising fulfillment of their orders. Our North Star goal is to improve DSP Quality and help them scale their business. Quality partners operate safely and reliably, meet performance standards, take a long-term view of their business relationship with Amazon as they engage with the program, adhere to program policies, and manage healthy businesses. Within the Americas DSP organization, the DSP Shared Services team drives scalable solutions for our DSP and internal partners. We standardize complex tasks for a team of Account Managers to execute with quality.

The Sr. Program Manager will work cross-functionally to define and execute a roadmap that focuses on expansio...