The Post Purchase PM-T owns the path for Fulfillment, Returns, and Customer Service for Amazon's Fashion subsidiaries (Shopbop and Zappos). The position requires working closely with customers, stakeholders, business, and operations teams to understand needs and motivations for critical projects, then having high influence on engineering to ensure we are building in a way that not only satisfies project needs but sets us up for the future.
This position requires Think Big, Ownership, and Customer Obsession, combined with an ability to Deliver Results. The successful candidate will demonstrate strong data-driven analytical skills, embrace experimentation, and communicate effectively across teams from business to tech to operations teams within our fulfillment centers, consistently delivering results through operational excellence.
Key job responsibilities
• Oversee the complete product lifecycle from strategic planning through tactical execution
• Craft executi...