Sr. IT Support Analyst

Company

John Clements Consultants, Inc

Location

national capital region, Philippines

Type

Full-time

 On/Off-Boarding - Process new hire requests, image and deploy laptops to new hires and perform IT onboarding
 Helpdesk - Able to provide elevated technical support to other Help Desk Analysts and serve as an internal escalation point
 Hardware Support - Install, configure, repair and maintain computers, desktop operating systems, software, and peripherals
 Zoom & Collaboration Tools (Teams & Zoom) 
 Smart Hands - Provide eyes/hands/feet support for remote Engineering teams
 REQUIREMENTS:
 7+ years of hands on IT Helpdesk & Desktop experience required
 Knowledge of mobile devices and MDMs
 Apple DEP experience
 Advanced understanding of O365 environment and tools
 High energy and ability to work independently in a very fast growth environment
 Extensive knowledge and hands-on experience with Microsoft operating systems, desktop/laptop deployment and imaging solutions, Microso...
        

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