Job Description Do you want to become a member of a diverse team and handle our Partners for Integrated Facility Management?
If you have strong experience in running major service contracts and you stand out as a great communicator with partners, then this might be a great opportunity for you!
Responsibilities - Main contact person to our external IFM partner, take full accountability for high performance of service delivery as catering, cleaning, landscaping, pest control, reception/helpdesk, mail room and waste handling.
- Conduct performance assessment of external IFM partner under integral contract framework, KPI scoring, monthly audits.
- Collect feedback from end-users, main partners, and secure high performance.
- Understand encouraged services level Vs. actual deliveries.
- Address services provider for corrections and improvement.
- Cooperate with IFM partner to develop SOPs to deliver the service with consis...