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Spot Offer For Tele Collection Executives

Company

Allset Business Solutions

Location

Chennai, India

Type

fullTime

  • Contact customers via telephone to discuss overdue accounts and arrange payment plans.
  • Negotiate payment arrangements with customers, ensuring adherence to company policies.
  • Maintain accurate records of all collection activities and customer interactions.
  • Resolve customer inquiries and disputes related to outstanding balances.
  • Identify and escalate complex cases to the appropriate department.
  • Meet or exceed monthly collection targets and performance metrics.
  • Adhere to all relevant laws and regulations regarding debt collection practices.
  • Maintain a professional and empathetic approach while interacting with customers.
  • Collaborate with team members to share best practices and improve collection strategies.
  • Continuously update knowledge of collection procedures and industry trends.


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