Please note this is a proactive pipeline. We are maintaining an active talent pool for future job openings.
Grade Level: L1/L2
Location: Islamabad
What is Specialist/Expert OSS Operations & Support?
This role will be responsible for managing Operations, Support & Planning of various Platforms deployed on OSS, EMS & Underlying Layers along with Service Desk platforms in use across the Organization.
The role is also responsible for overseeing CAPEX & OPEX planning / execution of the department budgets.
The role reports directly to the Manager OSS & Network Performance with an extended team of 12 team members.
What does Specialist/Expert OSS Operations & Support do?
Handle day-to-day operations of OSS, EMS, Service Desk & other related platforms
Device strategy to oversee smooth operations & transformation of Service Desk Platforms in use across organization
Provide Techno functional support for smooth running of Service Desk Platforms
Work on p...