Job Summary

The Specialist, Technology Operation – Network is responsible for resolving technical issues, including those without predefined processes, while driving process standardization and knowledge retention.

This role requires deep technical expertise in specific domains, supported by a broad foundation across IT infrastructure. The Specialist contributes to technical documentation, knowledge base development, and process improvement initiatives, while identifying and mitigating risks in non-standard scenarios.

The role also supports task management, knowledge sharing, and cross-team collaboration, while leading technical issue resolution and contributing to overall operational excellence.

Key Responsibilities

1. IT Infrastructure Platform Management (80%)

Design, implement, maintain, and optimize IT infrastructure platforms to support critical business applications and services, ensuring secure and efficient netw...