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Specialist I Customer Support

Company

Copeland

Location

Mandaluyong, Philippines

Type

Full time

Emerson’s + years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Specialist I, Customer Support, you will provide excellent support to Fluid and Motion Control US trade operations regarding customer support. You will act as a frontline in giving solutions to customers through calls and emails. 

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

In This Role, Your Responsibilities Will Be:

  • Analyze, qualify, and complete change order requests.
  • Enter data, orders, and items into the Business System for special and replacement orders.
  • Escalate expedite orders and quote requests.
  • Answer calls and emails within a specific turnaround and talk time.
  • Attend meetings with other functional groups to discuss operations, process updates, issue...

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