The primary responsibility is to provide support of the Bank’s Digital banking channels, Core banking and associated back end systems with a view to maintain high availability and excellent end user experience. The work is predominantly in the areas of operating systems, subsystems and products operating on these systems. The individual is the first and second level technical support to the customers.
Qualifications
Type of Qualification: First Degree
Field of Study: Information Technology, Computer Science, Telecommunications, Electrical Engineering or technical related field
Licences: Information Technology Information Library
Cloud certifications are an added advantage e.g. AWS, Azure
Experience Required
3-4 years
Solid experience in advanced support role within large/medium size organisations
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