Purpose:
- To support the Wholesale business to achieve sales and market strategy objectives
To ensure a reliable, adequate and competitive customer service level for all adidas accounts- Key Responsibilities:
- Recording and managing all types of orders (e.g. pre-orders, re-orders, contracts, call-off orders, off-price orders, direct shipments)
- Managing the customer order books, ensuring it is always updated according to the customer’s and company’s needs and requirements, including the monitoring of electronic receipts for errors and correcting these errors using the tools provided (e.g. SAP, EDI, Filezilla, EDX), revising fulfilment vs customer purchase orders, and shifting OB between ship-to’s
- Compiling various order-related analyses and reports at the request of customers, sales representatives or other related internal teams, concerning customer’s open order book & order conversion, returns and claims tracking, monitoring of cancellations and credit/delivery bl...