Overview

As a Spa Therapist at Fairmont La Hacienda, you are a true ambassador of the resort experience, providing professional, welcoming and engaging service to guests.

Responsibilities

• Consistently offer professional, welcoming, and engaging service.
• Perform spa treatments according to established standards, with technical precision and guest communication for specific concerns.
• Adapt music, voice tone, lighting, privacy, and safety to each guest's needs.
• Advise clients on the spa’s treatment programs.
• Prepare treatment rooms to standards and ensure necessary stock is in place.
• Recommend follow-up treatments and products after each appointment and guide guests in their choices.
• Promote and sell spa products.
• Maintain impeccable hygiene and cleanliness in all treatment areas.
• Participate in daily briefings and follow up on guest requests.
• Complete daily tr...