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Spa Lead Therapist

Company

Hyatt Corporation

Location

San Antonio, United States

Type

Full-time

The Spa Lead Therapist will oversee a team of service providers, ensuring exceptional spa services while also providing high-quality treatments. This role involves training and mentoring junior staff and actively shaping the spa’s treatment offerings to enhance the overall guest experience.

Role & Responsibilities

Service Delivery:

  • Provide a range of therapeutic services, including massages, body treatments, and specialized techniques at a luxury level, ensuring every guest receives an exceptional experience.

  • Customize treatments based on individual client needs and preferences.

  • Team Leadership:

  • Lead, train, and mentor a team of massage therapists and estheticians, fostering collaboration and growth within the team.
  • Conduct regular staff meetings and training sessions to enhance skills and ensure continuous learning.
  • Monitor inventory for supplies and back bar, communicate restocking needs...

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