Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage.

Please note: You must be based in Cape Town, South Africa, for this on‑site role, open to fluent French/English speakers only.

At HGS Cape Town, supporting the Canadian shipping client, the Customer Service Advisor role focuses on providing high quality customer support to French speaking customers regarding parcel delivery services. This is an onsite role based in Woodstock, Cape Town, within a fast‑paced contact centre environment. You will support customers with delivery enquiries, tracking updates, service concerns, and general questions. ...