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Social/Case Worker (Helpline/12 hours Shift)

Company

PERSOL SINGAPORE PTE. LTD.

Location

singapore, Singapore

Type

Full-time

Job Description:
  • Respond to and manage all violence-related inquiries handled through helpline.
  • Communicate with callers to evaluate the severity of their situations and identify immediate needs.
  • Collect and cross reference critical case information from diverse sources, such as educational institutions, relatives, and government records.
  • Perform comprehensive risk and safety assessments for every incoming case.
  • Establish appropriate response times and direct cases to the correct support systems.
  • Liaise with and connect relevant agencies to facilitate seamless, warm transfers of cases for uninterrupted care.
  • Collaborate with key family members to ensure effective engagement and partnership with support agencies.
Job Requirements:
  • Possess Bachelor Degree In Social Work or a relevant degree in social sciences or related discipline(s)
  • Registered or eligible for registration...

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