Job Openings Social Media Manager & General Virtual Assistant

About the job Social Media Manager & General Virtual Assistant

Duties and Responsibilities:

Social Media Management:

• Plan, schedule, and post content across social media platforms (Facebook, Instagram, LinkedIn, etc.).
• Engage with followers by responding to comments and messages.
• Track and analyze social media engagement to refine strategies.
• Collaborate with the design team to create visually appealing posts.

Customer Service Support:

• Assist existing clients who do not have assigned sales representatives.
• Address inquiries via email, phone, and chat support.
• Maintain a log of customer interactions and elevate complex issues when necessary.

Monthly Digital Reporting:

• Prepare and send digital performance reports to clients using tools like January Spring dashboard....