Key Responsibilities

As a Social Media Agent, your primary responsibilities include:

• Project Planning and Execution: You will be responsible for creating social media calendars, scheduling posts, and executing campaigns to meet marketing objectives.
• Problem‑Solving and Decision‑Making: Addressing customer queries, handling complaints, and making timely decisions on content strategies are key aspects of this role.
• Collaboration with Cross‑Functional Teams: Working closely with marketing, PR, and customer service teams to ensure a consistent brand voice and message across all communication channels.
• Leadership and Mentorship: Providing guidance to junior team members, interns, or social media coordinators to enhance team performance and productivity.
• Process Improvement and Innovation: Continuously seeking ways to optimize social media processes, explore new tools, and impleme...