As a SOC Analyst you will:
Monitor and analyse suspicious or criminal activity, through CCTV.
Support the co-ordination of store security teams, in the arrest and detection of offenders.
Monitor intruder detection systems and alarm activations and respond accordingly.
Monitor fire and life safety systems and alarm activations and respond accordingly.
Monitor Building Management Systems and alarm activations and respond accordingly.
Prepare police witness statements and evidence gathering for Crime & Investigations teams.
Work with Store Loss Prevention Teams to investigate internal and external crime and stock loss.
Intercept incident escalation calls and escalate as appropriate.
Monitor the security, safety and well-being of all team members, suppliers, visitors, and customers through monitoring of CCTV.
Ensure standards and measurements for the SOC, are met
Engage with Retail teams and other ...