Valley View Casino & Hotel, 16300 Nyemii Pass Rd, Valley Center, California, United States of America Position Description Responsible for maintaining and thoroughly cleaning all slot machines to ensure they meet department guidelines. The role requires following established procedures, troubleshooting equipment, and maintaining high standards of guest service. Primary Duties, Responsibilities, and Tasks Support and uphold Valley View Casino & Hotel's Standards of Excellence, Mission and Vision Statements. Maintain positive guest relations, resolve complaints, and ensure guest satisfaction. Perform preventative maintenance and cleaning of all electrical and mechanical slot machines in accordance with gaming regulations. Report and replace any part or insert that needs replacement. Test all functions on a slot machine and replace or repair non‐functioning equipment. Troubleshoot and repair damaged slot machine electronic devices such as light bulbs, inserts, glass, etc. Record a...