This is a pivotal individual contributor role at the heart of Freshworks’ North America channel growth strategy. As SI Partner Manager, you will own the full lifecycle of our Systems Integrator business in North America — from prospecting and signing new SI partners through to driving active pipeline and revenue through those relationships.

The North America SI opportunity is significant. Freshworks is building a strategic motion to displace incumbent ITSM and CX platforms through SI-led delivery, and this role sits at the center of that effort. You will work closely with field sales, pre-sales, and marketing, as well as directly with SI practice leads, to build a partner ecosystem that generates meaningful, repeatable revenue.

The right person for this role combines a hunter’s instinct for identifying and signing the right partners with the commercial discipline to hold those partners accountable to joint business plans and pipeline commitments....