About the Role

The Shift Manager Slot Operations will assist the Director Slot Operations, assuming those responsibilities to cover days off, vacations and other times as needed.

Position Responsibilities

• Assists in the development of the Department's strategic operating plan and capital budget


• Develops training programs with an emphasis on customer service and supervisory leadership


• Oversees Department staffing levels, making appropriate adjustments and recommendations to scheduling personnel on all shifts


• Monitors existing internal controls for efficiency and effectiveness


• Attends guest functions with premium players and addresses problem situations that cannot be resolved by subordinates


• Supervises Slot Department team members to ensure compliance with existing policies and procedures, with an emphasis on customer service.


• Circulates assigned area and observes Slot D...