Hola Consultores, S.L
Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.
somos una empresa especializada en la provisión de Servicios TIC e Ingeniería para la gestión empresarial. Somos una empresa 2.0 innovadora donde las personas son muy importantes para nosotros. We are excited to announce an opening for the position of
Customer Response Agent.¡,
(not Call Center Agent) in a Company Airline.
SPANISH / ENGLISH + ITALIAN
Make courtesy calls to customers with special needs and monitor sensitive cases.
Collaborate closely with other departments, including Operations, Customer Service, and Ground Services, to ensure a smooth customer experience and quick issue resolution.
Use the company's CRM system to document interactions, update customer profiles, and track issue resolution.
Perform cost control for all actions taken.
Supporting the fina...